I have a love/hate relationship with all that the internet has to offer. I preach daily on the importance of information and for consumers to become informed about their rights and the remedies that are available to them. However, the internet is filled with all kinds of misinformation. What used to be a grand source for knowledge and discourse is now run amuck with advertising, promotion and scams. Sadder is that many people are really craving hope and some sites will whisper the words that a consumer craves to hear, but in reality it is just another falsity.
So where should people turn to find the good information? You would think I would say, lawyers…but…well, sometimes the jokes are true (not me of course…). There are all kinds of valuable trustworthy resources. First and foremost is the Federal Trade Commission’s website. You can find wonderful materials on every aspect of consumer protection. For businesses, the FTC provides guides on compliance and for advocates such as myself, you can even order in bulk educational material to provide clients.
Bulletin boards and forums may provide you with comfort with discussing the wrongs that have been done to you, but rarely are you going to find good information about how to protect yourself. That is one of the reasons why this site is here, but you don’t need to take my word for it, just go to the Federal Trade Commission or your State’s Attorney General’s website and become empowered by the education that is there.